Custom Notifications
Custom notifications are available for all carriers and supports shipment and void notifications only. The emails are sent through the NRG Ship Connect system utilizing your email server. Multiple email addresses are supported through custom notifications, as long as they are separated by comma's.
RECEIVER AND SENDER CHECKBOXES
In order to send the custom notifications you will need to check the Receiver and/or Sender checkboxes.
SEND IMMEDIATELY
By checking the "Send Immediately" checkbox, all of your email notifications will be sent as soon as you click the "Ship" or "Void" button. You can also process the notifications manually by unchecking the "Send Immediately" checkbox and running the Batch Email Notification process.
NOTE: The only way to send cancel or void notifications is to have the "Send Immediately" checkbox checked. They will not send if you run the Batch Email Notifications process.
SETUP
In order to use custom notifications you need to supply your user and email server information. NRG Ship Connect uses your email server to send the custom notifications.
SHIP AND CANCEL NOTIFICATIONS
You can customize your ship and cancel notifications with the various tokens, found on the Tokens tab, and the information you populate on the message tab. Click the Reset link to change your notification format back to the default.
Ship Notification - The ship notification will be sent as soon as you click the "Ship" button or when you run the Batch Email Notifications process.
Cancel Notification - The cancel notifications will be sent as soon as you click the "Void" button if you have the "Send Immediately" checkbox checked.
NOTE: The only way to send cancel or void notifications is to have the "Send Immediately" checkbox checked. They will not send if you run the Batch Email Notifications process.
MESSAGE
The information you populate in the Message tab, shows as the Token [message] in your notifications.
TOKENS
The following Tokens can be used to customize your notifications with your shipment data.
